Autodata 345 The Hardware Information Does Not Match With Your Dongle Link !!top!! →

Even with a genuine dongle, faulty or missing drivers can cause the software to read incorrect hardware information. The dongle might still light up (if it has an LED), but the data stream is corrupted.

The most straightforward cause. You may have accidentally plugged in a dongle from another vehicle manufacturer’s diagnostic system, an older Autodata version, or a colleague’s dongle that isn’t licensed for your subscription.

Even with a correctly configured emulator, the system environment itself can cause a mismatch. Common triggers include: Even with a genuine dongle, faulty or missing

Disclaimer: This article is for informational purposes. Always follow Autodata’s official support channels and licensing agreements. Unauthorized modification of dongles or software is illegal and violates terms of use.

Until then, the dongle remains a stubborn gatekeeper, and the error message a frustrating rite of passage for every mechanic trying to bridge the gap between analog diagnostics and digital reality. You may have accidentally plugged in a dongle

Did this error start appearing after a , like a Windows update or a hardware change?

Some Windows 10 or 11 updates change USB stack behavior. Uninstall recent updates: This error message

The following sections will walk you through systematic solutions to diagnose and fix your specific scenario.

This error message, most commonly seen with older versions like Autodata 3.45, is a core part of the software's copy protection system. It uses a physical (a dongle) to verify a valid license. The program creates a unique "fingerprint" of your computer (its hardware ID), and the license key is locked to that specific fingerprint. The error appears when the software detects a discrepancy between the stored license data and the current system hardware, effectively a "hardware information does not match" condition.