If the keypad is confirmed faulty (unresponsive buttons or broken terminals), follow this standard procedure for electronic locks:
“Intellok safe keypad replacement verified.”
Before buying a new unit, verify if the current keypad is actually broken. Many "dead" keypads are simply underpowered. Battery Power intellok safe keypad replacement verified
To help provide the most accurate advice or compatibility options, please let me know: What is the of your Intellok safe?
If your keypad is dead because of an internal battery that can only be reached from inside the door, look for external power override notches on the bottom edge of your keypad. You can press a fresh 9V battery against these contacts to power up the lock externally and enter your code. If the keypad is confirmed faulty (unresponsive buttons
Connect a brand-new 9V alkaline battery. Tuck the wires neatly into the compartment so they are not pinched when you close the battery cover. Programming and Testing Your New Lock
: Unscrew the back panel of the safe door to access the internal lock body and wiring. If your keypad is dead because of an
Remove the existing keypad from the mounting plate. Most keypads either slide upward and off, or twist counterclockwise. Disconnect the battery.
Gently detach the keypad from its mounting collar (usually by sliding it upward or twisting counter-clockwise). Locate the thin, ribbon-style data cable.