Resolving the "Kerio Control Web Filter is Not Activated, Categorization is Disabled" Error
Connect to your firewall using an SSH client (like PuTTY) using your admin credentials. Stop the Kerio Control engine by running: /etc/boxinit.d/60winroute stop Use code with caution.
The "Kerio Control Web Filter is not activated" error is almost always resolved by addressing or forcing a manual license synchronization . By systematically auditing your connection rules, updating DNS to a public provider, and clearing out stuck cache directories over SSH, you can restore full web categorization and bring your network policies back online. Resolving the "Kerio Control Web Filter is Not
Check the box to and click Edit . Enter *.zvelo.com in the DNS Name field.
Click or Update License Info to force the firewall to re-authenticate with the parent servers. Step 2: Check Kerio Control's System DNS Settings Click or Update License Info to force the
If you are still experiencing issues with your web filter, please let me know: What of Kerio Control you are running. If you recently renewed or changed your license .
The core Kerio Control software license may be active, but the add-on Web Filter license has expired or failed to sync. Categorization is Disabled"
The "Kerio Control Web Filter is not activated" issue is typically a licensing or connectivity issue. By verifying your subscription status, confirming DNS settings, and re-registering the appliance, you can generally resolve the issue in under 10 minutes. Regular monitoring of the will prevent this issue from going unnoticed. Need Help With Kerio Control?
How to Fix "Kerio Control Web Filter is Not Activated, Categorization is Disabled"