Sometimes the problem is on Facebook's end. Use third-party tools like Downdetector to see if Facebook is experiencing a widespread server outage. If it is, you will need to wait until their engineering team resolves the issue. 2. How to Report a Login Issue (When Locked Out)
Sometimes the automated tools don't work. For example:
Once you regain access to your Facebook homepage, implement these preventative security measures to avoid future reliance on support forms. report a login issue home page facebook
while on the page where the error occurs to trigger the report prompt. Alternatively, tap the three lines (menu) , scroll to Help & Support , and choose Report a Problem What to Include in Your Report
Navigate to the official page via the Facebook Help Center. Sometimes the problem is on Facebook's end
Are you seeing a (e.g., "Wrong Password", "An unknown error occurred")?
Clearly state what happens when you attempt to log in. Include error codes, whether the page goes blank, or if you are stuck in a redirect loop. while on the page where the error occurs
To upload official documentation to prove account ownership.
Facebook will ask you to find your account using: