| Situation | Typical Symptoms | Recommended Action | |-----------|------------------|--------------------| | Forgotten password | Login screen rejects all attempts | Use the UPD procedure | | Compromised password | Unknown devices appear in the client list | Reset immediately | | Firmware upgrade | New UI removes old password cache | Perform a reset to sync credentials | | Shared device | Multiple users need separate access | Reset and set individual passwords |
If the unit has been reset or is brand new, try these common factory defaults: : admin Password : (leave blank), admin , 123456 , or 888888 . 3. Using a "Super Password" Generator
: Open your CCTV link companion application (or a standard scanning tool) and point your camera at the screen.
: Touch both pins simultaneously using the metal tip of a flathead screwdriver or tweezers.
: The software should automatically scan your local network for compatible devices. Your DVR should appear in the main device list. If it doesn't appear, ensure your computer is on the same network subnet as the DVR.
Leave the battery out for at least 5–10 minutes to drain the stored memory.
Look at the displayed on your DVR’s live view screen (e.g., 05-04-2026).